What is your return policy?

We understand that the things you buy don’t always work out as you expect. If you would like to return your product(s), please make sure that you review this information so that your return(s) are processed without delay.

For all “like new” or “as-new” condition products that you would like to return, follow the steps of the returns process within 45 days of receiving your order when purchased directly from us. If you purchased your Levana product elsewhere, please contact your authorized retailer for return details.

Please note:

• All return requests must be made within 45 days of receiving your order. Returns must be received at our warehouse within 2 weeks of starting a return.

• Include all original accessories and packaging when returning your item(s). Do not include any accessories that did not originally come included.

• Ensure that you carefully package your items so that they do not get damaged in transit. We recommend you use the shipping box you initially received your items in to make things easier (just remove original labels).