How do I pair my additional Jena Cameras?
These steps can be used to pair an additional Jena camera or to simply refresh the connection between camera and monitor.
1. Press and hold the CAMERA button on the monitor. Use the VOLUME arrows (on the side of the monitor) to select a camera number.
2. Press the MENU button once. The PAIRING LED will flash red quickly on the monitor.
3. Quickly press and hold the PAIRING button on the back of the camera.
A checkmark should appear next to the paired camera confirming the pairing was successful. Video and audio should now be transmitted automatically.
If pairing fails, you will see a red "X". If this happens please try the following steps:
Confirm the camera model number (found on the bottom of the camera).
Bring the monitor and camera closer together (same room works best).
Move the monitor and camera away from any sources of wireless interference: WiFi routers, Microwaves etc.
Unplug the WiFi router and attempt pairing.
Test the monitor at another location such as a friend's house.
If these steps don't connect your monitor and camera, our Customer Experience Experts are available to help! We can be reached by phone, live chat or our contact us form!