Why is my video monitor is not charging?
If your monitor is not charging, please follow the troubleshooting steps below:
- Confirm the power adapter is connected securely to the monitor.
- Confirm the monitor will turn on without the battery installed when connected to a power outlet.
- Some models allow you to switch the power adapter between the camera and monitor. If yours allows this, swap the adapters.
- If one adapter charges and the other doesn't a replacement power adapter may be needed.
- Disconnect the monitor from power.
- Remove the battery from the monitor for 30 seconds.
- Reinsert the battery.
- If the monitor does not turn on with the battery installed, see below.